Painting Party FAQ

  • How much do parties cost?

    A non-refundable $30 deposit is required to reserve your timeslot at time of booking. In addition to the deposit, pricing varies by session as follows (due by day of the event):

    • In-Person Parties: $45 per person (limit 6 people)

    • Online Party: $25 per person (limit 6 people)

    • One-on-One: $40 for in-person or online

  • What’s included with the party?

    The following items will be provided by Artsy Alex:

    • Canvas

    • Paints

    • Paint Brushes (and other painting tools as needed)

    • Palettes and Painting Knives (not real knife)

    • Water Cups

    • Tablecloth

    • Paper Towels

    We are unable to provide food or drinks, however you are welcome to supply your own during the party! We also request access to running water for cleaning purposes.

  • What's your cancellation policy?

    You are allowed to cancel your booking up to the day before your event with a full refund (not including your deposit). Any cancellation on the day of your event will result in a $50 late cancellation charge.

    Cancellations on the day of without payment will be allowed in the following special cases:

    • Inclement/Severe Weather

    • Government Declared Emergencies

    • Location of Event has Become Inaccessible, Unclean, Unsafe

    I reserve the right to cancel your booking without a refund for any reason at any time (including during your party).

    I will never cancel a booking due to your (or the participants’) sexual orientation, gender identity, race, religious background, or other protected identity.

    Painting is for everyone!

  • What happens after I book a party?

    I will contact you to confirm your booking, finalize total price based on how many people will be attending, and help you select which painting option you would like to do. You can see all our painting options here:

  • When can I book a party?

    We require a booking at least a week in advance and are open the following hours:

    5pm – 10pm Monday thru Friday

    9am – 12am Saturday

    9am – 10pm Sunday

  • What is your service area?

    We are located in the Quad Cities and provide painting parties anywhere within the Quad Cities and surrounding areas. For locations over 10 miles away, there is a charge of $0.10 (ten cents) per mile traveled.

Crochet FAQ

  • What kind of yarn do you use?

    We try to use sustainable natural yarn like bamboo, wool, cotton, or alpaca whenever possible. Material will be listed in the details for each item.

  • How long will it take to receive my item?

    Unlike my paintings, all crochet items are made to order. Please allow up to 4 weeks for items to be shipped. Some items might be completed in a shorter amount of time, but it’s not guaranteed. This ensures there is time to make the highest quality items possible that we know you’ll love!

    We do offer rush orders (2 weeks) for an additional fee $15.

    We are not responsible for any shipping delays or errors by the shipping carrier.

  • What's your return policy?

    If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

    Please note the following exceptions to our return and refund policy:

    • Discounted items are final and cannot be returned or exchanged.

    • Returned items must have no visible signs of wear or use.